
Mobile Workshop - WWW9
Amsterdam, 14May 2000
Through mobile Internet services, wireless operators and application service providers will soon offer subscribers the FIRST Wave of access to Internet and corporate intranet-based services including email, contacts, and voice mail, and to information such as travel, news, stocks, weather, and sports through their WAP-enabled mobile devices. Consumer and business users will therefore have virtually anytime, anywhere access to up-to-the-minute information. On the forefront of the First Wave, will be several special wireless solutions to act on that information. Including - wireless banking (Montreal Bank), stock trading (Charles Schwab), and shopping assistants (barpoint.com, pricewatch ).
The Second Wave will be global wireless access to ubiquitous any media (voice, data, video) mobile services from /to wherever you many be (Home, offices, hotels, airports, in the air, or at the beach) and for any device (cellphones, PDAs, Internet aware appliances, ATMs, POS devices, Kiosk, PCs, Laptops, etc). This will all be enabled with technologies like Bluetooth, WAP, DSL, and cable modems that integrate seamlessly, Personal Area Networks (PAN) and devices with long distance high-bandwidth wired/wireless internet and public telephone network access.
Figure 1 - Bluetooth
Home Office PANThe Pacific Group

Wireless
killer apps of the Second Wave will include services like
voice/data integration, trusted electronic payments between devices,
mobile shopping, and full service banking. Considering the
environment of a Bluetooth home-office PAN (as in figure 1), one can
envision the need to freely transfer data from one device to another.
Such as displaying faxes, email, or web pages received on the
cell-phone on the TV and then responding on a Bluetooth aware
keyboard or from a VOX device embedded in the cellphone. This will
increase the need to re-purpose data and information that
here-to-fore transverse only proprietary and protected interfaces to
public formats (XML, WML, DTD
) so that the information maybe
readily understood and routed as needed.
Figure 2 - E-shopping
However, the implementation of secure wireless transactions in the easily spoofed open air PAN that connects everything and everybody to anything and anyone else has several interesting challenges including:
Link Security (Bluetooth option)
User authentication (Bluetooth provides device authentication)
Common secure transaction formats
Common transaction processing (e.g. OBI, OTP)
Compatible mobile services
Authorize transactions and authenticate customers (with/without a financial institution involved)
One of the key enablers here has to be reaching agreement on general-purpose wireless e-debit/e-credit transactions and data formats and then making those publicly available. These should be based on XML and WML to maximize interoperability.
There are many ways to overcome the user authentication roadblocks and provide the necessary interoperability using exiting standards as a basis (WAP, WML, SyncML, PKI ). However, something simpler than Digital Certificates is needed. Perhaps one could use a combination of stored financial data (credit card data) and the Caller ID service of the service operator to Identify and authenticate the registered owner of the device. Im looking forward to exploring these and other solutions in the Mobile Workshop at www9.
Submitted by:
Lew Shannon
Corporate Technology
NCR Corporation
West Columbia, SC 29170
Lew.Shannon@NCR.com